We will now be phasing out the Flat Rate Shipping from USPS. We have monitored our shipping logs for a while and have noticed we've been using less and less of the Flat Rate Envelopes and almost none of the Boxes. We will be fully converting to the USPS Regional Rate Box shipping - this allows for a relatively large, standardized box that not only keeps costs down (compared to a Flat Rate Box) but also helps to protect your products more. This should be a big help as the Summer months come our way!
Please remember that although this will raise rates for some of our customers, we still offer FREE SHIPPING on orders over $50. As well, we will continue to use the next-sized box at no extra charge to you if we feel we cannot fit it into the smallest box.
This post is also seen on our Facebook Group.
Just a friendly reminder - Spring is here, and so is THE HEAT!
Remember, if you live in a hot state, live at the end of your postman's route, or have packages dropped into your mailbox, we can't control that.
We do offer the "Guaranteed Regional Rate Box" shipping option, which will guarantee we ship your items in a box. This is the single best defense against "mushing" - the USPS is very good about handling our packages, but we can't guarantee everything.
Please remember that we offer this option SEPARATE from our Standard Flat Rate Shipping - you are not required to do this. We offer the "Guaranteed Regional Rate Box" so you can have peace of mind if there is an issue with your items arriving mushed.
As well, if there is an issue with your packages getting "mushed" or melted, we will offer a good-faith refund ONCE. After that, if the option to use a "Guaranteed Regional Rate Box" is not used, it is at the customer's own risk. Please work with us to ensure your package arrives in the best condition!